Business Training
Transform difficult conversations in the workplace
Without clear communication, organisations experience reduced productivity and innovation leading to increased stress and burnout amongst employees.
Breakdowns in communication can happen in a variety of ways, from avoiding difficult conversations with colleagues, managers and customers, to misunderstandings due to differences in skills, experience and conversation styles.
Suzi’s signature training “Constructive Communication: How To Handle Any Conversation” can be tailored to your business or individual needs and can be adapted following an initial consultation.
Constructive Communication: How to handle any conversation
Suitable for the following types of industries:
Education, Health, Hospitality, Construction & Manufacturing
What to expect:
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Tools for managing difficult conversations
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Learn how to observe rather than feel your way through conflict
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Develop on the spot key messages in response to difficult conversations
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Learn why psychological safety boosts performance
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Increase self-awareness and confidence as a communicator
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Discuss the most challenging conversations specific to your industry & develop realistic actionable responses
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Discover the biggest communication mistakes and how to avoid them
Contact Suzi today for more information