Without clear communication, organisations experience reduced productivity and innovation leading to increased stress and burnout amongst employees. 

 

Breakdowns in communication can happen in a variety of ways, from avoiding difficult conversations with colleagues, managers and customers, to misunderstandings due to differences in skills, experience and conversation styles. 

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Suzi’s signature training “Constructive Communication: How To Handle Any Conversation” can be tailored to your business or individual needs and can be adapted following an initial consultation.

Constructive Communication: How to handle any conversation

​Suitable for the following types of industries:

Education, Health, Hospitality, Construction & Manufacturing 

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What to expect:

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• Tools for managing difficult conversations

• Learn how to observe rather than feel your way through conflict

• Develop on the spot key messages in response to difficult conversations 

• Learn why psychological safety boosts performance

• Increase self-awareness and confidence as a communicator

• Discuss the most challenging conversations specific to your industry & develop realistic actionable responses

• Discover the biggest communication mistakes and how to avoid them

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Contact Suzi today for more information